Frequently Asked Questions

What services does AT Home Care Staffing provide?

We provide personalized assistance with daily activities, including bathing, dressing, grooming, meal preparation, light housekeeping, laundry, companionship, medication reminders, and respite care. Facility supplemental staffing.

 

What areas do you serve?

We serve Charlottesville, Richmond, Fredericksburg, Colonial Heights and the Tri-Cities, along with surrounding communities in a 50 mile radius. Contact us to confirm coverage at your address.

 

Who can benefit from your services?

Our services support older adults and individuals with disabilities who need help with everyday activities, as well as families seeking additional support while caring for a loved one.

 

Can you help someone living with Alzheimer’s disease or dementia?

Yes. We offer personalized care for individuals living with Alzheimer’s disease or dementia. We work with families to understand their loved one’s routines, preferences, and care needs.

 

What is respite care?

Respite care provides temporary support so family caregivers can rest, attend appointments, work, or take time for themselves while their loved one receives assistance.

 

Do you offer overnight and weekend care?

Our personal care services are available 24 hours a day, seven days a week. Contact our team to discuss your preferred schedule and caregiver availability.

 

Do you accept Medicaid?

Yes. We provide Medicaid personal care and respite services. Our team can discuss your coverage and any authorizations needed before services begin.

 

Can we pay privately for care?

Yes. We offer private-pay personal care services. Contact us to discuss your needs, current rates, and payment arrangements.

 

How much does home care cost?

Contact our team for current rates and any applicable minimum-hour requirements. We will discuss your requested services and schedule so you understand the cost before care begins.

 

How do you determine the care my loved one needs?

A registered nurse completes a personal evaluation. We then work with you to develop a care plan outlining the assistance needed and the frequency and length of services.

 

How quickly can services begin?

Our team will discuss your requested start date and confirm the assessment, paperwork, and caregiver availability needed to begin care.

 

Can caregivers help with medications?

We offer medication reminders as part of our personal care services. Please discuss any additional medication needs with our nurse during the assessment.

 

Can you provide care in an assisted living or independent living community?

Yes. We can provide one-on-one support in assisted living and independent living communities, as well as nursing and rehabilitation facilities. Contact us to discuss your loved one’s needs and the location.

 

Are your caregivers screened?

Our staff undergo background checks. We welcome questions about caregiver qualifications and our screening process.

 

Do you provide staffing support for facilities?

Yes. We offer facility staffing services. Contact our team to discuss your location, staffing needs, and requested coverage.

 

How do I get started?

Call 804-358-0631 or complete the contact form at athomecarestaffing.com. Our team will discuss your needs, answer your questions, and explain the next steps.

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